Handle unknown arrivals with context

An unknown result describes a matching outcome, not intentions. Check reference-list coverage and image quality, then use the observation to support a courteous credential or visitor check.

Catalog workflow. Confirm detector availability, permitted use and event delivery for the proposed deployment. Website examples are illustrative.

Plan unknown-person handling

Illustrative arrival awaiting reception verification

Example

Without IVISIONStandard CCTV feed

With IVISIONIllustrative event overlay

The Process

How It Works

Unrecognized does not mean unsafe Route arrivals to the appropriate verification.

Prepare the view

Capture the arrival clearly.

Assess the observation

If supported, compare with permitted known profiles.

Review the evidence

Review image quality and arrival context.

Choose a response

Check credentials or register the visitor; verify notification delivery separately.

Explore Your Options

Explore Related Capabilities

Dimension	Stranger / Unknown Person Alert	Visitor Registration & Identification
Observation	An observation without a confirmed known profile.	An arrival associated with a booking or registration.
Event criteria	The available matcher returns no acceptable association.	An observation can be compared with an authorized visit record.
Monitoring setup	Confirm known population, threshold and duplicate policy.	Confirm host approval, expiry, identity method and areas.
What it cannot establish	Cannot prove danger or that someone has never visited.	A face match cannot establish an appointment or escort permission.
Practical outcome	Resolve unfamiliar arrivals through a defined reception process.	Keep guest handling distinct from employee enrollment.