Prepare the view
Capture a usable view at the screening point.
A failed match may reflect image quality, missing enrollment or a legitimate guest. Use a maintained reference list and a clear fallback procedure before deciding whether an arrival is eligible.
Catalog workflow. Confirm detector availability, permitted use and event delivery for the proposed deployment. Website examples are illustrative.
Discuss person-list review

The Process
An exception is a reason to verify Identify arrivals needing credential checks.
Capture a usable view at the screening point.
Compare only with the authorized reference population if supported.
Review the unmatched observation and list context.
Check credentials or complete the normal registration process.
Illustrative demonstration
Example footage and simulated events explain the review workflow. They do not measure detector performance.
No matching events.
EXPLORE WHAT’S POSSIBLE
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Eligibility changes after closing.
Example event: An arrival lacks an eligible profile.
Operator response: Verify an approved exception.
Practical value: Supports out-of-hours checks.
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New starters may be unenrolled.
Example event: A contractor is unmatched.
Operator response: Confirm induction and registration.
Practical value: Exposes onboarding gaps.
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Delivery visitors use a staff doorway.
Example event: An arrival is outside the staff list.
Operator response: Direct them to reception.
Practical value: Clarifies arrival handling.
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Screen before the access decision point.
Visibility: Averted faces can remain unmatched.
Configuration: Validate list synchronization and matching.
Privacy: Avoid screening outside the stated purpose.
Human review: Resolve uncertainty with credentials.
Discuss this capabilityFrequently asked questions
Flags a person observation without an accepted association to an approved list for a defined context.
No. It checks accepted membership in an approved list.
Yes. Image quality and old enrollment can cause it.
Yes. Verify onboarding and permission.
Current records, clear ownership and expiry procedures.
Find your fit
Clarify enrollment and eligibility exceptions. For Reception managers, Security operators.
Workflow to discuss
Unauthorized-person detection + Find enrollment gaps.Discuss a camera view, a monitoring question and the review process your team needs.