Prepare the view
Approve the known-profile population.
Define the reference population and acceptance criteria before interpreting a known or unknown label. An unresolved observation may reflect missing enrollment or poor visibility, so the next step should be verification or assistance.
Catalog workflow. Confirm detector availability, permitted use and event delivery for the proposed deployment. Website examples are illustrative.
Define known-profile classification

The Process
Unknown is a matching state Route matching exceptions consistently.
Approve the known-profile population.
Validate matching and ambiguous-result handling.
Review the classification with image quality and source context.
Use a credential or visitor process to resolve uncertainty.
Illustrative demonstration
Example footage and simulated events explain the review workflow. They do not measure detector performance.
No matching events.
EXPLORE WHAT’S POSSIBLE
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New staff are not enrolled yet.
Example event: An observation is classified unknown.
Operator response: Check onboarding and credentials.
Practical value: Finds enrollment gaps.
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Protective equipment obscures detail.
Example event: A known worker remains unresolved.
Operator response: Use the approved alternative check.
Practical value: Avoids false exclusion.
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Guests are outside the staff population.
Example event: A guest is classified unknown.
Operator response: Complete normal registration.
Practical value: Keeps classification contextual.
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Use a suitable face view.
Visibility: Blur and coverings reduce associations.
Configuration: Confirm matcher and classification thresholds.
Privacy: Minimize retained unassociated imagery.
Human review: Verify the person through the approved process.
Discuss this capabilityFrequently asked questions
Classifies an observation as associated or unassociated with a defined known-profile set.
No. Recognition and permission are different.
No. It only indicates no accepted association.
Potential ambiguity must be handled and reviewed.
Apply the justified retention policy and relevant requirements.
Find your fit
Make matching state explicit without judging the person. For Reception operators, Identity workflow owners.
Workflow to discuss
Known-person and unknown-person classification + Define the reference population.Discuss a camera view, a monitoring question and the review process your team needs.